Privacy policy
Fitstok Trading Services Private Limited having its registered office at 1207/343&1207/1/343/1, 9t, M, 7th Sector, HSR Layout, Bangalore- 560102, Karnataka, India, is the owner of the brand Vutto and the website www.vutto.in. Vutto is an omni channel platform having both digital and offline presence and is into the business of buying and selling of used two-wheelers. This Privacy Policy is pertaining to www.vutto.in and it covers in detail aspects around user information that is collected on the website. By visiting or using www.vutto.in, you agree to this Privacy Policy.
Data Collection
Our website gathers information that you provide during your visits. We strive to create a safe, efficient, and user-friendly environment. We only collect essential details to achieve this goal.
You can browse anonymously without disclosing personal information. However, providing details allows us to personalize your experience. Necessary fields are clearly marked, and you can choose not to use specific features if you prefer not to share information.
Our website automatically gathers some behavioral data to understand user trends and preferences better. This anonymous, aggregated information includes browsing history (both within and outside our website), browser details, and IP address.
You can browse anonymously without disclosing personal information. However, providing details allows us to personalize your experience. Necessary fields are clearly marked, and you can choose not to use specific features if you prefer not to share information.
Our website automatically gathers some behavioral data to understand user trends and preferences better. This anonymous, aggregated information includes browsing history (both within and outside our website), browser details, and IP address.
Understanding User Behavior and Preferences
To enhance your experience, we utilize data collection tools like "cookies" on specific website pages. These cookies, small files stored on your device, help us analyze website traffic patterns, gauge promotional effectiveness, and maintain a secure environment. Certain features require cookies to function. They also streamline your experience by minimizing password re-entries during a session and potentially displaying content relevant to your interests. You have the option to disable cookies through your browser settings, although this may limit functionality and require more frequent password entries.
If you choose to make a purchase on our website, we collect data related to your buying habits, preferences, and any additional information you provide.
For transactions, we gather supplementary details such as billing address, credit/debit card information (including expiration date), and potentially payment instrument details or tracking information for checks or money orders.
If you choose to make a purchase on our website, we collect data related to your buying habits, preferences, and any additional information you provide.
For transactions, we gather supplementary details such as billing address, credit/debit card information (including expiration date), and potentially payment instrument details or tracking information for checks or money orders.
Use of Data
The information you provide is used to fulfill your requests and deliver the features you use on our platform. We may leverage this data to personalize your experience, including content recommendations and targeted offers. However, you`ll always have the option to opt-out of marketing communications.
To provide additional services like credit options, we may request your consent to access certain data like your contact list, location, and device information. This information, along with details you might choose to share in surveys (interests, demographics, etc.), helps us improve our offerings and ensure secure transactions.
We gather technical details like your IP address to diagnose server issues, manage the platform effectively, and gain general user insights.
We may share your personal information with our affiliated companies. These affiliates may use your information for marketing purposes, but you`ll have the option to opt-out of receiving such communications.
In some cases, we may also disclose your information to third-party service providers. This disclosure is necessary for various reasons, such as fulfilling your orders, providing a better user experience, or complying with legal requirements. We may also share your information for security purposes, such as preventing fraud or investigating illegal activities. It`s important to note that we won`t share your information with third parties for their own marketing purposes without your explicit consent. Any external website that may collect personally identifiable information about you via www.vutto.in. Vutto is not responsible for the privacy intrusion of those websites.
To provide additional services like credit options, we may request your consent to access certain data like your contact list, location, and device information. This information, along with details you might choose to share in surveys (interests, demographics, etc.), helps us improve our offerings and ensure secure transactions.
We gather technical details like your IP address to diagnose server issues, manage the platform effectively, and gain general user insights.
We may share your personal information with our affiliated companies. These affiliates may use your information for marketing purposes, but you`ll have the option to opt-out of receiving such communications.
In some cases, we may also disclose your information to third-party service providers. This disclosure is necessary for various reasons, such as fulfilling your orders, providing a better user experience, or complying with legal requirements. We may also share your information for security purposes, such as preventing fraud or investigating illegal activities. It`s important to note that we won`t share your information with third parties for their own marketing purposes without your explicit consent. Any external website that may collect personally identifiable information about you via www.vutto.in. Vutto is not responsible for the privacy intrusion of those websites.
Data Security
We cannot guarantee absolute security for your information during transmission or while stored with third parties. By using our platform, you acknowledge these inherent risks.
While we understand the importance of safeguarding your information, we use industry-standard security measures and store your data with reputable cloud providers, however no system is completely foolproof.
Despite these limitations, we take data security seriously. We employ robust physical, managerial, and technical safeguards to protect your information. We also regularly review our security practices to ensure they remain effective.
While we understand the importance of safeguarding your information, we use industry-standard security measures and store your data with reputable cloud providers, however no system is completely foolproof.
Despite these limitations, we take data security seriously. We employ robust physical, managerial, and technical safeguards to protect your information. We also regularly review our security practices to ensure they remain effective.
Use of Third Party Service Providers
We rely on third-party service providers to perform a variety of services on our behalf. To do so, we may need to share your information with them. For example, we may rely on service providers to fulfill service requests, answer your questions, send e-mails on our behalf, and analyze data to improve our Services. We may also use third party service providers to collect, store and/or process your information.
Third party site usage
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
Vehicle Challan Check
- When you use the challan check tool and enter a vehicle registration number, you consent to Vutto fetching vehicle and challan data from the relevant government databases on your behalf.
- All vehicle information is retrieved from data aggregators which is publicly available. Vutto does not represent any government entity and displays the challan data in the public interest.
- Challan data is entirely dependent on government systems, so Vutto does not warrant its accuracy, completeness, or timeliness. Challans may take 2–5 business days to reflect after issuance and cleared challans may take similar time to update.
- Where required to process a challan payment or resolution, you may be asked to provide an OTP and necessary documents or authorization letters. These are used solely to facilitate the requested service. Vutto may utilize third-party payment gateways to process challan payments.
Vehicle Insurance
- The vehicle insurance check is a referral facility. You may enter your vehicle registration number to check insurance status, and on clicking a partner link you are redirected to the partner’s platform where insurance products are displayed and purchased. Vutto is not an insurance company, broker, or agent and does not sell or service any insurance product.
- Once redirected to a third-party platform, Vutto has no control over and bears no liability for the products displayed, transactions completed, data handling, or customer experience on such platforms. Please review the terms and privacy policy of the respective partner platform.
Grievance redressal
If you have any questions about this Policy or other privacy concerns, you can also email us at support@vutto.in.
Governing Law
If you choose to visit the Site, your visit and any dispute over privacy are subject to this Policy and the website`s terms of use. In addition to the foregoing, any disputes arising under this Privacy Policy shall be governed by the laws of India.
Why choose Vutto?
India runs on two-wheelers, for many families it is one of the most important purchases they make. In a market plagued by mis-trust and mis-selling, it is important to build a platform that solves discovery and trust in the pre-owned two-wheeler space. At Vutto, we aspire to build a customer- first brand that solves for it. You buy a Vutto bike because you are opting for trust, quality and peace of mind. To know more reach out to us on whatsapp on: 08044318985
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